How is the raw shrimp receiving and inspection process managed at the factory?
Raw shrimp is transported in temperature-controlled trucks and received below 12°C. The QC team performs sensory checks, sizing, and rapid PCR antibiotic testing before processing begins.
Which freezing technologies are available for export products?
Freezing methods depend on the product specification and customer requirements. Please contact SafeSeafood Vietnam for current technical details and availability.
How can buyers confirm facility capacity and availability?
Current capacity, lead times, and order availability are confirmed for each customer inquiry. Please contact the sales team for the latest information.
How is the factory's water treatment and flake ice system designed for processing?
We operate an industrial RO system with ozone aeration and UV sterilization. 100% of processing water and flake ice contacting the shrimp strictly complies with EU/FDA and local direct-drinking standards.
What specialized processing sections are operating inside the factory?
The factory features isolated, strictly controlled zones: Receiving & Sizing, Advanced Peeling (PD, PTO), Value-Added Processing (Nobashi, Breaded, Sushi), and Automated Vacuum Packaging to fully prevent cross-contamination.
Which quality certifications are available for review?
Current certifications and supporting documentation can be provided during the sales and compliance review for the relevant product and destination market.
How does the factory guarantee shrimp products are free from chemical residue and impurities?
We maintain absolute control from BAP/ASC farms. Every harvest batch requires a clean lab report 3 days prior. Upon factory arrival, our internal lab verifies with rapid ELISA tests, and next-generation metal detectors eliminate physical debris.
How is the glazing percentage regulated for the finished products?
We apply precise glazing ranging from 5%, 10% to 20% according to regional regulations and customer requirements. We guarantee honest declarations of Net Weight and Glazing ratios on all retail labels.
How can clients trace the origin of a finished shrimp batch?
Every finished export carton is marked with a QR code and Batch Number. Clients can scan the QR code to trace the exact source farm, harvest date, processing records, and export history online.
Can products satisfy import requirements for Japan and the European Union (EU)?
Import requirements vary by destination and product. Our team can review the applicable documentation and requirements for each inquiry before shipment.
How is the export cold container loading process managed at the factory?
Products are loaded into refrigerated containers via dock shelters connected to our cold warehouse to avoid temperature shock. Containers are pre-cooled to below -18°C, and temperature readings are recorded for every pallet.
Do clients receive refrigerated container and seal numbers after shipment dispatch?
Yes. Immediately following loading and sealing, our Logistics department emails the hand-over report with clear photos of the container, shipping line seal, and Bill of Lading to track transit times.
What is the optimal storage temperature for frozen shrimp products?
Products must be continuously stored in deep-freeze warehouses at a stable temperature of -18°C to -22°C. Minimizing temperature fluctuations prevents ice recrystallization and preserves muscle fiber quality.
How is domestic transport handled for distributors within Vietnam?
We operate and partner with a fleet of refrigerated trucks (1 to 15 tons). We guarantee direct delivery to regional wholesale distributors while maintaining internal vehicle temperatures below -15°C.
How does the factory resolve container temperature issues during sea transit?
100% of our export containers are equipped with automated data loggers. In the event of a quality dispute, we extract the chart data to resolve it directly with the carrier and insurance providers to protect client interests.
How can a company register as a wholesale distributor?
Prospective partners can contact our sales team with their business details. Available pricing, order terms, and documentation will be discussed for each partnership inquiry.
Are OEM and private-label manufacturing services available?
OEM and private-label options depend on product specifications, order volumes, and documentation requirements. Contact our sales team to discuss a suitable program.
What is the Minimum Order Quantity (MOQ) for export and domestic shipments?
For international export orders, the standard MOQ is 1x20ft refrigerated container (approx. 10-12 metric tons). For domestic wholesale distributors inside Vietnam, the minimum MOQ is 500kg per delivery.
Are new distributors supported with marketing materials and product assets?
Definitely. We provide a premium digital brand kit, high-resolution studio photography of each product line, video footage showing factory processes, and bilingual catalog assets to help distributors build their local markets.
What is the payment policy and quality guarantee/compensation system?
We accept T/T and irrevocable L/C payment structures. Crucially, we stand firmly behind our product quality: we guarantee a full 100% refund or replacement if independent lab tests detect antibiotic or microbiological faults violating contract terms.

